Privacy

This page explains the information DeskPadly handles when you browse the site, place an order or contact support, and how that information is used.

Information collected

When you place an order, we receive the details needed to fulfil it, such as your name, delivery address, email address, order contents and order number. When you contact support, we receive the message you send and any information you include, such as photos of a damaged item. Payment details are handled by the payment provider shown at checkout; we do not ask you to send full card numbers by email.

How information is used

Order and support information is used to process orders, arrange delivery, answer questions, handle returns and cancellations, and keep records of those interactions.

Photos of your desk

If you send a photo to ask about fit or a damaged mat, you can crop out notes, screens and unrelated documents while leaving the relevant surface or product visible. An order number and brief description help identify an existing order. Do not send passwords, card security codes or complete card numbers in a message; use the contact page for support.

Providers

We rely on service providers for functions such as payment processing and delivery. Those providers receive only the information needed for their function. The current site is a online preview, and commerce functions are conditional on future setup; provider behaviour is not asserted here beyond what is needed to describe the intended service.

Cookies and site data

You can inspect or clear this site’s stored data in your browser settings. Clearing it may reset your session or preferences. Related information: cookies page.

Your choices

You can ask what order or support information is held about you, request a correction, or ask for information to be deleted where the law allows. Send requests to with enough detail to identify the order or message. Some records may need to be kept for legal or accounting reasons. We will explain the outcome of a request rather than promise a particular result in advance.

Contact

Privacy questions can go to or . Our address is . The terms page covers the wider conditions of using the site.